ITIL Practitioner Certification

What is ITIL Practitioner Certification? (IPCP)

ITIL Practitioner certification is a new program that provides practical guidance on how to put ITIL theory into practice.  If you have have already achieved ITIL Foundation and have learned the basics of IT Service Management, this is the next step you need to take.  It covers the Continual Service Improvement (CSI) approach as a way to structure improvement initiatives your organization is undertaking.

What you need to know about obtaining ITIL Practitioner certification

ITIL Practitioner is complementary to and fits in with the current ITIL qualification scheme.

  • To take the ITIL Practitioner exam, individuals must hold an existing ITIL Foundation certificate.
  • ITIL Practitioner is not a prerequisite for the ITIL Intermediate Level qualifications.
  • ITIL Practitioner is worth three credits towards the ITIL Expert qualification.
  • The examination is open book and made up of multiple choice questions based on a scenario.

ITIL Practitioner exam preperation

To ensure you are fully equipped to pass this exam, ctc TrainCanada recommends attending the following course –

This 3-day includes the final exam as well as a sample exam and over 30 practical scenario based hands-on assignments.

ITIL Practitioner Certification Infographic

Download this infographic for a description of the 3 key areas and 9 guiding principles that make up this certification.

ITIL Practitioner Certification


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