Microsoft Dynamics CRM Sales and Customer Service Training

dynamics crm sales customer service training

Learn the Microsoft Dynamics CRM features essential to managing your sales and customer service processes.

Our one-day Dynamics CRM Sales Management and Customer Service courses on versions 2015 and 2016 will help you nurture the customer relationships essential to your success.

 

If your organization has implemented Dynamics CRM, your customer service reps and sales staff need to be trained on the rich functionality of this powerful tool.Learn to effectively use the tools available to analyze and report on sales, service and marketing data to gain the actionable insights you need for a competitive edge.

View our curriculum of technical CRM courses for sessions on installing, configuring, and customization of Dynamics CRM

Dynamics CRM Sales and Customer Service Training at Locations Across Canada –

Click on a city below for more information about directions to the nearest branch, business hours and local contact information to take a Dynamics CRM course in your city –

TorontoOttawaMississaugaCalgaryEdmontonWinnipegVancouverVictoriaHalifax, Montréal

Training Delivery Options –

ctc TrainCanada can deliver your Dynamics CRM course in one of three ways –

  • In-class– With facilities in major cities across Canada, attend a publicly scheduled course near you.
  • Virtual– Attend virtually from the comfort of home or office via our TrainLive technology.
  • Team Training– Organize a private group session for your team. These can be customized and held at either your location or ours.

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