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OUT10ADV: Microsoft Outlook 2010 – Level 2 & 3 / Advanced


Duration: 1 day

Course Description

Students will learn to, create and manage folders, use rules and alerts, customize and set advanced Outlook options and work with Outlook Forms


An introductory course in Outlook, or equivalent working knowledge of the software.

Course Content

Explore the User Interface (If Required for Upgrade Students)

  • Backstage View
  • Ribbon Overview
  • Mini Toolbar
  • Status Bar
  • Shortcut Key Tips
  • Contextual Tabs

Advanced Organizational Tools

  • Create, Delete, Rename and Manage Outlook Folders
  • Move Messages to Folders
  • Use and Create Quick Steps
  • Use the Rules and Alerts Wizard
  • Create an Out of Office Message
  • Configure Junk Email Options
  • Create, Customize and Use Search Folders
  • Use Instant Search

Advanced Email Features

  • Use the Format Text Ribbon
  • Use the Insert Ribbon
  • Set Mail Advanced Mail Options
  • Create and Use a Signature and Themes
  • Recall and Delay Messages
  • Use Voting Buttons
  • Conversation View
  • Clean Up Conversations

Advanced Contact Features

  • Use People Pane
  • Set-up and Use the Social Connector
  • Customize Contact Business Cards
  • Assign a Task to a Contact
  • Map the Geographical Location of a Contact
  • Forward a Contact
  • Sort and Filter Contacts
  • Set Contact Options
  • Use Contacts for a Mail Merge
  • Link Items to a Contact
  • Track Journal Entries and Contact Activities

Advanced Calendar Options

  • Customize the Calendar Screen
  • Add Holidays and Time Zones
  • Use and Customize Categories
  • Create a Recurring Appointment
  • Use the Schedule View
  • Schedule and Request Meetings
  • Share a Calendar
  • Use Calendar Overlay
  • Create Calendar Groups
  • Publish Calendar Online

Advanced Task Options

  • Assign Tasks
  • Track Assigned Tasks
  • Request a Status Report for Tasks

Data Management

  • Use Archive Folders
  • Manual and AutoArchive
  • Import and Export Information
  • Set Outlook Options
  • Use RSS Feeds

Use Outlook Forms

  • Create and Publish Custom Forms
  • Apply Custom Forms to Existing Items