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OUT10INT: Microsoft Outlook 2010 – Level 1 / Intro


Duration: 1 day

Course Description

Microsoft Outlook is integrated information management software. Students will learn to navigate the Outlook interface, send and receive e-mail, work with contact, calendars, task lists, notes, and the journal.


Before taking this course, students should be familiar with Windows, and basic MS Office skills.

Course content

Explore the Outlook Interface

  • Use and Customize Outlook Today
  • Use the Navigation and Reading Panes
  • Backstage View
  • Ribbon Overview in Different Views
  • Use and Customize the To-Do Bar
  • Use Help
  • Preview and Print Panel

Electronic Mail

  • Set up an Outlook Account
  • Overview of Mail Folders
  • Create, Edit, Delete, Print, Save and Send Messages
  • Reply, Reply to All and Forward Messages
  • Add Attachments, Outlook Items and Hyperlinks
  • Use Attachment Preview
  • Use Themes
  • Use the Drafts Folder
  • Organize and Find Messages
  • Use Groups to Organize Messages
  • Flag Email to Create Tasks
  • Create and Use Colour Categories


  • Create and Edit a Contact
  • Drag and Drop Email to Create a Contact
  • Create and Edit a Contact Group
  • Use Contact Views


  • Use Calendar Views
  • Create and Edit an Appointment
  • Set Appointment Options
  • Create a Recurring Appointment


  • Create and Edit Tasks
  • Set Task Options
  • Use Task Views
  • Work with Tasks in the Calendar View

Notes and Journals

  • Create Notes and Set Note Options
  • Set Journal Options
  • Create and Edit a Journal Entry