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Business Analysis Essentials



This boot camp-style course will help you to gain the foundational skills to perform the role of a business analyst (BA) in both waterfall and agile environments. You will learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project. Understand the BA role in the design, development, and testing phases of a project. Gain new perspectives through hands-on, interactive group activities led by subject matter experts. Enhance your experience through videos, discussions, and reflections. Get tools, templates, and samples to continue your learning and practice after class.

This course is aligned to the requirements management and business analysis principles outlined by the International Institute of Business Analysis (IIBA®) and Project Management Institute (PMI).

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90 percent of class time, participate in class exercises and section-knowledge checks, and score at least 70 percent on an end-of-class, multiple-choice assessment.


  • Identification of stakeholders and other sources of requirements
  • Planning of business analysis activities
  • Elicitation techniques (interviewing, requirements workshops, observation)
  • Modeling techniques (swimlane diagrams, use case diagrams, location models, and organization models)
  • Requirements verification and validation
  • Determining the impact of a proposed change
  • Evaluating and critiquing a set of test cases


  1. Introduction to Business Analysis
    • What Is Business Analysis?
    • Role of the Business Analyst
    • Core BA Skills
    • BA Certifications 
  2. Project Definition and Planning
    • Pre-Project Activities
    • Vision and Scope Document
    • Stakeholders
    • Requirements
    • Business Analysis Plan 
  3. Requirements Elicitation
    • What Is Elicitation?
    • Elicitation Techniques
    • Selecting the Right Elicitation Technique 
  4. Requirements Analysis
    • What Is a Model?
    • Types of Models
    • Requirements Prioritization 
  5. Requirements Documentation and Management
    • Requirements and Design Documentation
    • Requirements Verification
    • Requirements Validation
    • Obtaining Approval of Requirements
    • Change Control
    • Reuse of Requirements
    • Requirements Communication 
  6. BA Involvement in Design and Development
    • Role of the BA in Design and Development
    • Requirements Implementation and Design Assessment
  7. BA Involvement in Testing
    • Role of the BA in the Testing Phase
    • Test Plans
    • Test Cases
    • Acceptance Criteria in Agile
    • Solution Acceptance and Closeout
  8. Recap and Self-Assessment

Hands-On Exercises

  • Review the Vision and Scope Document
  • Identify Stakeholders and Other Sources of Requirements
  • Plan Business Analysis Activities
  • Conduct an Interview
  • Observe a Requirements Workshop
  • Choose the Best Elicitation Technique
  • Create a Swimlane Diagram
  • Create a Use Case Diagram
  • Analyze a Location Model
  • Identify Missing Stakeholders Using an Organization Model
  • Prioritize Requirements
  • Critique Requirements
  • Determine Impact of a Proposed Change
  • Provide Input for Decision between Two Solutions
  • Evaluate and Critique a Set of Test Cases




  • Systems, business, and requirements analysts
  • Developers
  • Software engineers
  • IT project managers
  • Project managers who supervise business analysts and are responsible for business analysis activities, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists


Follow-On Courses 

  • Requirements Development, Documentation, and Management
  • Business Process Analysis 
  • Use Case Modeling
  • Project Management Fundamentals

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks: