Success in the Cloud Part 5 – Deliver Lifetime Customer Value
Maintain customers for life by ensuring their clients continually get value from their solutions.
This series of eBooks has provided insight from some of the most successful cloud partners and has demonstrated that the successful partner needs to focus on four key elements. We have looked at the need to differentiate to stand out, how to modernize sales and marketing and how to optimize operations. In this final installment we will look at how to deliver customer lifetime value.
Topics covered include:
- Understand your customer
- Get your customer up and running
- Manage your lifetime customer relationship
Lifetime value does not happen without a plan. You need to map out the cloud journey in collaboration with your customer. Download this eBook and learn how you can work with your customers to turn business potential into reality.