Microsoft Dynamics CRM Training

dynamics crm training

Learn to organize and automate the processes that will boost customer satisfaction with our Microsoft Dynamics CRM training courses

If you need to learn to install, deploy, customize and configure Dynamics CRM in versions 2015 or 2016, we have the course for you!



Your ability to deliver exceptional customer experiences and create long-term relationships is critical to your business’ success. To achieve that, we provide the Microsoft Dynamics CRM training courses to provide the skills you need to do so.

Whether you are in the public or private sector, our courses will teach you to leverage the many features of Dynamics CRM to build customer trust, loyalty and insight while also enabling your sales, service, and marketing professionals to be as productive as possible.

For the end-users, please have a look at our 1-day sales and customer service courses designed to help you effectively manage these essential processes.

Here are a few of the outcomes you can expect from our Dynamics CRM training:

  • Enhanced ability to help turn leads into sales
  • Insights to help you partner rather than sell
  • Create marketing automation solutions
  • Acquire social insights

Get ready to turn all your customers’ experiences into exceptional ones.  Sign up today for the Dynamics CRM course that fits your needs. Attend a publicly scheduled course in one of our training locations located in major cities across Canada or remotely from the comfort of your home or office.

Multiple locations, Virtual
Multiple locations, Virtual
Multiple locations, Virtual

Microsoft Dynamics CRM Sales & Customer Service Courses

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Microsoft Dynamics CRM Training in Your Region – 

Locations in Canada
Click on a city below for directions to the nearest branch, business hours and local contact information to take a Microsoft Dynamics course in your city –

Toronto, Ottawa, Mississauga, Calgary, Edmonton, Winnipeg, Vancouver, Victoria, Halifax, Montréal 

Training Delivery Options –

ctc TrainCanada can deliver your course in one of three ways –